Managerial Coaching: Rahasia Membangun Kinerja, Komitmen Tim dan Modal Psikologis Guru
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Abstract
Penelitian ini bertujuan untuk menguji pengaruh managerial coaching terhadap kinerja dan komitmen tim serta untuk menyelidiki efek mediasi moda lpsikologis pada populasi guru dari Sembilan SMP Swasta di Tangerang. Penelitian ini mengadopsi metode simple random sampling dengan 61 sampel guru. Hasil penelitian ini menunjukkan bahwa managerial coachingmemilikipengaruhyangpositif dan signifikanterhadap kinerja dan komitmen tim. Hasil penelitian juga menunjukkan bahwa hubungan antara managerial coaching dan kinerja dan antara managerial coaching dan komitmen tim secara signifikan di mediasi oleh modal psikologis. Penelitian ini dapat membuka jalan untuk meningkatkan kesiapan guru dalam menghadapi era education 4.0.
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Asbari, M., & Prasetya, A. B. (2021). Managerial Coaching: Rahasia Membangun Kinerja, Komitmen Tim dan Modal Psikologis Guru. Edumaspul: Jurnal Pendidikan, 5(1), 490-506. https://doi.org/10.33487/edumaspul.v5i1.1248
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References
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Asbari, M., Prasetya, A. B., Santoso, P. B., & Purwanto, A. (2021). From Creativity to Innovation: The Role of Female Employees’ Psychological Capital. International Journal of Social and Management Studies (IJOSMAS), 02(02), 66–77. https://ijosmas.org/index.php/ijosmas/article/view/18
Asbari, M., Purwanto, A., & Budi, P. (2020). Pengaruh Iklim Organisasi dan Kepemimpinan Transformasional Terhadap Produktivitas Kerja Inovatif Pada Industri Manufaktur di Pati Jawa Tengah . Jurnal Produktivitas, 7(1), 62–69. https://doi.org/http://dx.doi.org/10.29406/jpr.v7i1.1797
Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127–152.
Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72(1), 57–75.
Bernarto, I., Bachtiar, D., Sudibjo, N., Suryawan, I. N., Purwanto, A., & Asbari, M. (2020). Effect of transformational leadership, perceived organizational support, job satisfaction toward life satisfaction: Evidences from indonesian teachers. International Journal of Advanced Science and Technology, 29(3), 5495–5503. http://sersc.org/journals/index.php/IJAST/article/view/6057
Bishop, J. W., & Scott, K. D. (2000). An examination of organizational and team commitment in a self-directed team environment. Journal of Applied Psychology, 85(3), 439.
Bowles, S., Cunningham, C. J. L., Gabriel, M., & Picano, J. (2007). Coaching leaders in middle and executive management: Goals, performance, buy‐in. Leadership & Organization Development Journal.
Bowles, S. V, & Picano, J. J. (2006). Dimensions of coaching related to productivity and quality of life. Consulting Psychology Journal: Practice and Research, 58(4), 232.
Bresser, F., & Wilson, C. (2010). What is Coaching?. Excellence in Coaching: The Industry Guide. London: Kogan Page.
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology.
Chin, W. (1998). The Partial Least Squares Approach to Structural Equation Modeling (E. Modern Methods for Business Research, In: G. A. Marcoulides (ed.)). Lawrence Erlbaum Associates Publisher.
Diedrich, R. C. (1996). An iterative approach to executive coaching. Consulting Psychology Journal: Practice and Research, 48(2), 61.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500.
Ellinger, A. D., Ellinger, A. E., & Keller, S. B. (2003). Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry. Human Resource Development Quarterly, 14(4), 435–458.
Evered, R. D., & Selman, J. C. (1989). Coaching and the art of management. Organizational Dynamics, 18(2), 16–32.
Evers, W. J. G., Brouwers, A., & Tomic, W. (2006). A quasi-experimental study on management coaching effectiveness. Consulting Psychology Journal: Practice and Research, 58(3), 174.
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312
Ghozali, I. (2014). Structural Equation Modeling, Metode Alternatif dengan Partial Least Square (PLS) (4th ed.). Badan Penerbit Universitas Diponegoro.
Grant, A. M., Curtayne, L., & Burton, G. (2009). Executive coaching enhances goal attainment, resilience and workplace well-being: A randomised controlled study. The Journal of Positive Psychology, 4(5), 396–407.
Grant, A. M., Green, L. S., & Rynsaardt, J. (2010). Developmental coaching for high school teachers: Executive coaching goes to school. Consulting Psychology Journal, 62(3), 151–168. https://doi.org/10.1037/a0019212
Hackman, J. R., & Wageman, R. (2005). A theory of team coaching. Academy of Management Review, 30(2), 269–287.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th ed.). Pearson Prentice Hall.
Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American Psychologist, 44(3), 513.
Hsu, Y.-P., Chun-Yang, P., Pi-Hui, T., & Ching-Wei, T. (2019). Managerial coaching, job performance, and team commitment: the meditating effect of psychological capital. Advances in Management and Applied Economics, 9(5), 101–125.
Hunt, J. M., & Weintraub, J. R. (2016). The coaching manager: Developing top talent in business. SAGE publications.
Jones, R. A., Rafferty, A. E., & Griffin, M. A. (2006). The executive coaching trend: Towards more flexible executives. Leadership & Organization Development Journal.
Kim, S., Egan, T. M., Kim, W., & Kim, J. (2013). The impact of managerial coaching behavior on employee work-related reactions. Journal of Business and Psychology, 28(3), 315–330.
Liu, X., & Batt, R. (2010). How supervisors influence performance: A multilevel study of coaching and group management in technology‐mediated services. Personnel Psychology, 63(2), 265–298.
Longenecker, C. O., & Neubert, M. J. (2005). The practices of effective managerial coaches. Business Horizons, 48(6), 493–500.
Luthans, F., & Youssef-Morgan, C. M. (2017a). Psychological capital: An evidence-based positive approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 339–366.
Luthans, F., & Youssef-Morgan, C. M. (2017b). Psychological Capital: An Evidence-Based Positive Approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 339–366. https://doi.org/10.1146/annurev-orgpsych-032516-113324
Meyer, J. P., Allen, N. J., & Topolnytsky, L. (1997). Commitment in a Changing World of Work. Canadian Psychology, 39, 84–93. https://doi.org/https://doi.org/10.1037/h0086797
Mowday, R. T., Porter, L. W., & Steers, R. (1982). Organizational linkages: The psychology of commitment, absenteeism, and turnover. San Diego, CA: Academic Press.
Novitasari, D., Kumoro, D. F. C., Yuwono, T., & Asbari, M. (2020). Authentic Leadership and Innovation: What is the Role of Psychological Capital? International Journal of Science and Management Studies (IJSMS), 3(5), 27–42. https://www.ijsmsjournal.org/volume3-issue5.html
Pearce, C. L., & Herbik, P. A. (2004). Citizenship behavior at the team level of analysis: The effects of team leadership, team commitment, perceived team support, and team size. The Journal of Social Psychology, 144(3), 293–310.
Pousa, C., & Mathieu, A. (2014). Boosting customer orientation through coaching: a Canadian study. International Journal of Bank Marketing.
Purwanto, A., Asbari, M., Hartuti, Setiana, Y. N., & Fahmi, K. (2021). Effect of Psychological Capital and Authentic Leadership on Innovation Work Behavior. International Journal of Social and Management Studies (IJOSMAS), 02(01), 1–13. https://ijosmas.org/index.php/ijosmas/article/view/4
Raza, B., Ali, M., Ahmed, S., & Ahmad, J. (2018). Impact of managerial coaching on organizational citizenship behavior: The mediation and moderation model. International Journal of Organizational Leadership, 7, 27–46.
Sastrohadiwinarto, B. S. (2005). Manajemen tenaga kerja Indonesia: Pendekatan administratif dan operasional.
Schlechter, A. F., & Strauss, J. J. (2008). Leader emotional intelligence, transformational leadership, trust and team commitment: Testing a model within a team context. SA Journal of Industrial Psychology, 34(1), 42–53.
Sekaran, U., & Bougie, R. (2003). Research Methods For Business: A Skill Building Approach (Sixth edit). John Wiley and Sons, Inc.
Story, J. S. P., Youssef, C. M., Luthans, F., Barbuto, J. E., & Bovaird, J. (2013). Contagion effect of global leaders’ positive psychological capital on followers: Does distance and quality of relationship matter? The International Journal of Human Resource Management, 24(13), 2534–2553.
Sutardi, D., Novitasari, D., Asbari, M., Silitonga, N., Nugroho, Y. A., Hutagalung, D., Mustofa, Chidir, G., Basuki, S., & Yuwono, T. (2020). Pengaruh Work-Family Conflict, Stres Kerja dan Social Support terhadap Kepuasan Kerja: Studi Kasus pada Guru Wanita di Tangerang. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 482–498.
Whitmore, J. (2010). Coaching for Performance-Growing Human Potential and Purpose. SAGE Publications Sage India: New Delhi, India.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601–617.
Yildiz, E. (2017). The Effect of the Psychological Capital and Personality Characteristics of Employees on Their Organizational Commitment and Contribution to the Work: A Qualitative Research on Managers. Journal of Management and Strategy, 8(4), 34–46.
Yu, X., Li, D., Tsai, C.-H., & Wang, C. (2019). The role of psychological capital in employee creativity. Career Development International.
Zainal, V. R., Ramly, H. M., Mutis, T., & Arafah, W. (2019). Manajemen sumber daya manusia untuk perusahaan dari teori ke praktik.
Asbari, M. (2019). Pengaruh kepemimpinan transformasional dan iklim organisasi terhadap kinerja dosen. JOCE IP, 13(2), 172–186. http://jurnal.ipem.ac.id/index.php/joce-ip/article/view/187
Asbari, M., & Novitasari, D. (2021). Pengaruh Aktivitas Berbagi Pengetahuan dan Mediasi Budaya terhadap Kemampuan Inovasi Guru. JMSP (Jurnal Manajemen Dan Supervisi Pendidikan), 5(1), 324–334.
Asbari, M., Prasetya, A. B., Santoso, P. B., & Purwanto, A. (2021). From Creativity to Innovation: The Role of Female Employees’ Psychological Capital. International Journal of Social and Management Studies (IJOSMAS), 02(02), 66–77. https://ijosmas.org/index.php/ijosmas/article/view/18
Asbari, M., Purwanto, A., & Budi, P. (2020). Pengaruh Iklim Organisasi dan Kepemimpinan Transformasional Terhadap Produktivitas Kerja Inovatif Pada Industri Manufaktur di Pati Jawa Tengah . Jurnal Produktivitas, 7(1), 62–69. https://doi.org/http://dx.doi.org/10.29406/jpr.v7i1.1797
Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127–152.
Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72(1), 57–75.
Bernarto, I., Bachtiar, D., Sudibjo, N., Suryawan, I. N., Purwanto, A., & Asbari, M. (2020). Effect of transformational leadership, perceived organizational support, job satisfaction toward life satisfaction: Evidences from indonesian teachers. International Journal of Advanced Science and Technology, 29(3), 5495–5503. http://sersc.org/journals/index.php/IJAST/article/view/6057
Bishop, J. W., & Scott, K. D. (2000). An examination of organizational and team commitment in a self-directed team environment. Journal of Applied Psychology, 85(3), 439.
Bowles, S., Cunningham, C. J. L., Gabriel, M., & Picano, J. (2007). Coaching leaders in middle and executive management: Goals, performance, buy‐in. Leadership & Organization Development Journal.
Bowles, S. V, & Picano, J. J. (2006). Dimensions of coaching related to productivity and quality of life. Consulting Psychology Journal: Practice and Research, 58(4), 232.
Bresser, F., & Wilson, C. (2010). What is Coaching?. Excellence in Coaching: The Industry Guide. London: Kogan Page.
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology.
Chin, W. (1998). The Partial Least Squares Approach to Structural Equation Modeling (E. Modern Methods for Business Research, In: G. A. Marcoulides (ed.)). Lawrence Erlbaum Associates Publisher.
Diedrich, R. C. (1996). An iterative approach to executive coaching. Consulting Psychology Journal: Practice and Research, 48(2), 61.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500.
Ellinger, A. D., Ellinger, A. E., & Keller, S. B. (2003). Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry. Human Resource Development Quarterly, 14(4), 435–458.
Evered, R. D., & Selman, J. C. (1989). Coaching and the art of management. Organizational Dynamics, 18(2), 16–32.
Evers, W. J. G., Brouwers, A., & Tomic, W. (2006). A quasi-experimental study on management coaching effectiveness. Consulting Psychology Journal: Practice and Research, 58(3), 174.
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312
Ghozali, I. (2014). Structural Equation Modeling, Metode Alternatif dengan Partial Least Square (PLS) (4th ed.). Badan Penerbit Universitas Diponegoro.
Grant, A. M., Curtayne, L., & Burton, G. (2009). Executive coaching enhances goal attainment, resilience and workplace well-being: A randomised controlled study. The Journal of Positive Psychology, 4(5), 396–407.
Grant, A. M., Green, L. S., & Rynsaardt, J. (2010). Developmental coaching for high school teachers: Executive coaching goes to school. Consulting Psychology Journal, 62(3), 151–168. https://doi.org/10.1037/a0019212
Hackman, J. R., & Wageman, R. (2005). A theory of team coaching. Academy of Management Review, 30(2), 269–287.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th ed.). Pearson Prentice Hall.
Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American Psychologist, 44(3), 513.
Hsu, Y.-P., Chun-Yang, P., Pi-Hui, T., & Ching-Wei, T. (2019). Managerial coaching, job performance, and team commitment: the meditating effect of psychological capital. Advances in Management and Applied Economics, 9(5), 101–125.
Hunt, J. M., & Weintraub, J. R. (2016). The coaching manager: Developing top talent in business. SAGE publications.
Jones, R. A., Rafferty, A. E., & Griffin, M. A. (2006). The executive coaching trend: Towards more flexible executives. Leadership & Organization Development Journal.
Kim, S., Egan, T. M., Kim, W., & Kim, J. (2013). The impact of managerial coaching behavior on employee work-related reactions. Journal of Business and Psychology, 28(3), 315–330.
Liu, X., & Batt, R. (2010). How supervisors influence performance: A multilevel study of coaching and group management in technology‐mediated services. Personnel Psychology, 63(2), 265–298.
Longenecker, C. O., & Neubert, M. J. (2005). The practices of effective managerial coaches. Business Horizons, 48(6), 493–500.
Luthans, F., & Youssef-Morgan, C. M. (2017a). Psychological capital: An evidence-based positive approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 339–366.
Luthans, F., & Youssef-Morgan, C. M. (2017b). Psychological Capital: An Evidence-Based Positive Approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 339–366. https://doi.org/10.1146/annurev-orgpsych-032516-113324
Meyer, J. P., Allen, N. J., & Topolnytsky, L. (1997). Commitment in a Changing World of Work. Canadian Psychology, 39, 84–93. https://doi.org/https://doi.org/10.1037/h0086797
Mowday, R. T., Porter, L. W., & Steers, R. (1982). Organizational linkages: The psychology of commitment, absenteeism, and turnover. San Diego, CA: Academic Press.
Novitasari, D., Kumoro, D. F. C., Yuwono, T., & Asbari, M. (2020). Authentic Leadership and Innovation: What is the Role of Psychological Capital? International Journal of Science and Management Studies (IJSMS), 3(5), 27–42. https://www.ijsmsjournal.org/volume3-issue5.html
Pearce, C. L., & Herbik, P. A. (2004). Citizenship behavior at the team level of analysis: The effects of team leadership, team commitment, perceived team support, and team size. The Journal of Social Psychology, 144(3), 293–310.
Pousa, C., & Mathieu, A. (2014). Boosting customer orientation through coaching: a Canadian study. International Journal of Bank Marketing.
Purwanto, A., Asbari, M., Hartuti, Setiana, Y. N., & Fahmi, K. (2021). Effect of Psychological Capital and Authentic Leadership on Innovation Work Behavior. International Journal of Social and Management Studies (IJOSMAS), 02(01), 1–13. https://ijosmas.org/index.php/ijosmas/article/view/4
Raza, B., Ali, M., Ahmed, S., & Ahmad, J. (2018). Impact of managerial coaching on organizational citizenship behavior: The mediation and moderation model. International Journal of Organizational Leadership, 7, 27–46.
Sastrohadiwinarto, B. S. (2005). Manajemen tenaga kerja Indonesia: Pendekatan administratif dan operasional.
Schlechter, A. F., & Strauss, J. J. (2008). Leader emotional intelligence, transformational leadership, trust and team commitment: Testing a model within a team context. SA Journal of Industrial Psychology, 34(1), 42–53.
Sekaran, U., & Bougie, R. (2003). Research Methods For Business: A Skill Building Approach (Sixth edit). John Wiley and Sons, Inc.
Story, J. S. P., Youssef, C. M., Luthans, F., Barbuto, J. E., & Bovaird, J. (2013). Contagion effect of global leaders’ positive psychological capital on followers: Does distance and quality of relationship matter? The International Journal of Human Resource Management, 24(13), 2534–2553.
Sutardi, D., Novitasari, D., Asbari, M., Silitonga, N., Nugroho, Y. A., Hutagalung, D., Mustofa, Chidir, G., Basuki, S., & Yuwono, T. (2020). Pengaruh Work-Family Conflict, Stres Kerja dan Social Support terhadap Kepuasan Kerja: Studi Kasus pada Guru Wanita di Tangerang. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 482–498.
Whitmore, J. (2010). Coaching for Performance-Growing Human Potential and Purpose. SAGE Publications Sage India: New Delhi, India.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601–617.
Yildiz, E. (2017). The Effect of the Psychological Capital and Personality Characteristics of Employees on Their Organizational Commitment and Contribution to the Work: A Qualitative Research on Managers. Journal of Management and Strategy, 8(4), 34–46.
Yu, X., Li, D., Tsai, C.-H., & Wang, C. (2019). The role of psychological capital in employee creativity. Career Development International.
Zainal, V. R., Ramly, H. M., Mutis, T., & Arafah, W. (2019). Manajemen sumber daya manusia untuk perusahaan dari teori ke praktik.